Article Written for SAP by Shah Karim 2016 and 2017 have been exciting years for internet retail. Of the 154 million shoppers during Thanksgiving weekend, more than half of shoppers shopped online than in stores. Over the same period, however, US retail has seen thousands of store closures due to bankruptcy or scale-back by companies…

by Shah Karim, CEO, SafeRock with thanks to Walter Mittelschmitt The recent 2016 RECon in Dubai brought together business leaders, visionaries, and company executives from the Gulf region and across the Atlantic. While there was realistic discussion of the region’s economic woes, there was also exploration of new ideas and how to put the region…

This exclusive article is based on a discussion moderated by Shah Karim with Myron E. (Mike) Ullman, executive chairman of J.C. Penney, held at the University of North Texas To tackle the challenge of digitally-driven customer change, retail leadership in the digital age needs to identify and practice what works. Here are some useful goals,…

If it hasn’t done so already, the consumer experience will undoubtedly include omnichannel shopping, mobile, and social media as part of what consumers do naturally. Based on this inevitable evolution of how customers engage with retailers, here are seven retail “megatrends” which will become reality by 2020. Complete article available at Chain Store Age. About…